Shipping policy

Shipping Policy

Thank you for shopping with TailAura. We’re dedicated to getting your order to you as quickly and reliably as possible. Please take a moment to review our shipping information below:

Order Processing Time
All orders are processed and dispatched within 3 working days (Monday–Friday, excluding public holidays). Once your order has shipped, you’ll receive a confirmation email with tracking details.

Shipping Costs

United Kingdom – £2.99 Standard Shipping
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Estimated Delivery Times

United Kingdom Orders:

The TailAura™ Range - Please allow up to 2 - 3 working days for delivery. On rare occasions, delivery may take up to 5 working days due to customs procedures or carrier delays.

All Other Products – Please allow up to 3 - 11 working days for delivery. On rare occasions, delivery may take up to 14 working days due to customs procedures or carrier delays.

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Important Notice
Please be aware that some delays may occur due to global shipping slowdowns, including factors such as lockdowns and international tariffs. We sincerely appreciate your patience and understanding.

If you have any questions regarding your order, don’t hesitate to reach out to our customer support team.